Copyright © LivingWandsworth Ltd. All rights reserved
Registered office: LivingWandsworth Ltd, 41 Pretoria Rd, London SW16 6RR
Registered in England and Wales No: 06985972
Registered office: LivingWandsworth Ltd, 41 Pretoria Rd, London SW16 6RR
General (back to the top)
Is a website really necessary?
Absolutely, if your a business for a low cost you can have an on-
Why choose us?
We are a total Internet solution provider that has access to a vast range of knowledge, expertise and technologies, we are able to really focus on your website and give the best solution possible. We specialise in assisting individuals and small to medium sized businesses, not only building websites, but also providing support, advice and guidance on how to get the most out of their Internet solution.
Will my site appear on Google?
All the sites that we design are search engine optimised (SEO), we usually see client sites appearing in Google search results within 2 weeks of the site going live, of course like every other web design company we have no control of when Google will add a site to its search results.
Where is my website designed?
All of our websites are designed and built in-
How much input can I add to the design of my website?
This is entirely up to you, we welcome all input you may have, but if you want to leave it entirely up to us you are also welcome to do that.
I'm not a technology orientated person, but need a website can you help me?
Despite its popularity the Internet has only been in the mainstream spotlight for the last 15 years so it's still fairly new, there are lots of people who are unfamiliar with it. But don't worry we can help right from the design process to managing your site afterwards, and provide you with as much assistance as you need. We deal with the majority of our clients over the Internet and phone, but are equally happy to have clients visit us, and for clients that don't have an email account we can help set you up with a free one.
What if I need more support?
All sites come with 1 year free e-
Do I need to meet you to have my site built?
No, we build 99% of our sites without ever meeting the client, but we make it a point to visit clients if they have a store, or are putting a show or event on.
For very large projects it is important to meet so that we can work effectively and we will arrange several sessions over the course of a month, you can come to us, we can visit you on your premises, or we can arrange a suitable alternative, whatever works best for you.
Domains & Hosting (back to the top)
What's hosting? and how much does it cost?
Hosting allows your website to be live on the Internet by storing it on a server
that is running 24/7. Hosting is free for the first year for non e-
I already have a host, can you use that?
For most sites we can use your hosting, providing you have access details. For sites
that use special features, such as e-
What's a domain? and how much does one cost?
The domain is the technical term for the top level website address, for example our top level domain is LWwebdesign.co.uk. Of course you can have .com, .net and many others. Typically a domain costs between £2.99 and £9.99 a year. With all our packages you get at least 1 domain free for a year.
I already have a domain can you use that?
Yes, we can use your existing domain although we would have to move it from the company that is currently holding it. We don't charge for transferring the domain to us but your current company may levy an admin charge.
What makes the best domain name?
The best domain names are usually short ideally no more than 10 letters, memorable and relevant to the website.
Websites (back to the top)
How much does a website cost?
This really depends on the site, our prices page should give you an indication of the starting cost. However, the best way to find out exactly how much your website will cost is to simply give us a call, we can normally tell you over the phone, or email us.
What makes a successful website
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How long does it take to build a site?
For the majority of sites its’s less than 30 days.
How does the design process work?
Most projects are started off in one of three ways depending on how much work the client has done before contacting us. You can either send us all the information you have along with any notes on how you want the website to look or we can send you a web design form that you can complete. Alternatively we can get the notes we need over series of telephone conversations.
Once we have that initial brief we will use it to create the first version of the website, this will normally take about 5 working days. Once you have seen that you can tell of any changes or comments that you have and we will make as many of the changes as we can.
Once you are happy with all the changes the website will go live, and we will make the relevant submissions to the search engines.
What happens if I want to make small changes once the site has gone live?
Generally we expect that most clients will want some small changes made after the site has gone live and they have had a good chance to really play about with it and get feedback from other people. As such we allow a 30 day grace period to make small changes where we can.
What’s the best way to get visitors?
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Can I upgrade my site with new pages and features?
Yes which ever package you choose, you can add more pages and features at anytime.
E-
Can I really get an e-
Yes, although if you add more features, such as blogs, front pages the price will go up.
Will my customers be able to pay using credit cards?
Yes, the easiest way is by using the widely accepted PayPal system. This allows customers to pay with any major credit card. Other payment options are available.
What’s SSL?
Secure Socket Layer (SSL) is a security measure designed to protect sensitive information by creating a secure channel. SSL is critical towards gaining customer confidence. SSL activated site addresses begin with HTTPS and all modern browsers will display a padlock.
What are the running costs?
Other than the build you only pay £99 per year, this covers the hosting and the SSL certificate.
Is the admin area complicated to use?
We use one of the easiest e-
Can I create discount vouchers and other promotions?
Yes, you can create your own discounts codes, and use them in promotions. You can also reduce original prices for sales, and have a special offers list.
Some sites have a newsletter sign up on their site. Do you provide that?
Yes our e-
Does the system provide statistics?
Yes, there is a whole statistics area, showing data about, customers, visitors, product, best sales, even customers by gender.
Google Adwords (back to the top)
Does Google AdWords really work at getting visitors?
Yes, it’s one of the best ways to drive traffic to your site.
What’s the minimum amount I need to spend.
We set a minimum of £2.50p per day. But it depends on the product/service that you are offering, and the cost of the keywords associated with that.
Should I search for my advert?
No, you shouldn’t do anything that may bring your advert up. If you click on it, it will cost you the cost of the click, and if you don’t Google may think it’s not relevant to the search.
What is the Google Display Network?
The display network consists of other sites that can display Google Ads, these sites
have been pre-
Does using Google AdWords mean I will place higher in the organic results?
No, Google AdWords only relates the to advertising side, the organic results can not be affected.
But the reporting tools provide useful insights that can help improve your site, which may lead to a better search results position.
How do we pay for Google AdWords?
We take the fee and the budget for the month before the month start.
Can I get the top position?
Yes, with the right budget and keywords.
Microsoft Bing and Yahoo Ads (back to the top)
Do you also provide pay-
Yes, as well as providing services for Google AdWords we can also provide a pay-
Additional Services (back to the top)
What are the additional services that you offer?
We offer the following popular services
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Paying for your site (back to the top)
When do I pay for my site?
We take a deposit of 30% of the project value at the start and the remainder on completion.
How do I pay for my site?
You can pay either;
Online with any major card
Cheque
Employment and Work Experience (back to the top)
Are your hiring staff?
We are always on the look out for highly talented experienced individuals to help us provide the best service to our ever increasing customer base, as such we accept applications throughout the year, and recruit outstanding applicants. If you think you have what it takes to join our dynamic team send us an email outlining what you have to offer us, be warned you will have to wow us. In return we can offer a competitive pay package that includes perks such as, profit related bonus scheme, discounted gym membership, fresh fruit every day, a chill out zone, and a travel allowance.
What tips do you have for job applicants?
To stand a chance of getting a job with us we have compiled some tips that will help you stand out.
Send your application by email, you will find our address on the site.
State what sort of job you want.
Include some text as to why you are interested in a job with us and be specific.
Include at least 5 demos of work you have done or been a part of, state what you
did and how.
List of previous employment and job role.
List of your qualifications or relevant experience.
List of applications you can use.
Under 18.
Your are outside of London.
Send us a postal letter.
Telephone us.
Start with Dear Sir/Madam.
Includes just a C.V.
Mailing us a faded copy of your C.V.
You’ve left school/university less than 1 year ago.
Poor spelling and grammar.
As an equal opportunities employer we welcome applications from all types of people, and hire people based on their talents and skills.
Do you take work experience students?
We do allow a small number of work experience students to spend up to 2 weeks with
us during May-
More questions (back to the top)
I have a question that's not listed here what can I do?
Get in touch with us, we can normally answer all questions over the phone. We won't try to pressure you to commission a site.
Request a quote